Homebuyer Survey and Valuation

  1. The Service. The standard HOMEBUYER Survey &
    Valuation Service ("the Service") which is described
    in Part 2 of these Terms ("the Description")
    applies unless an addition to the Service is
    agreed in writing before the Inspection. (An
    example of such an addition is reporting upon
    parts, which are not normally inspected, such
    as the opening of all windows.)
  2. The Surveyor who provides the Service will be
    a Chartered Surveyor, or a Fellow or Associate
    of the Incorporated Society of Valuers and
    Auctioneers, who is competent to survey, value
    and report upon the Property which is the
    subject of these Terms.
  3. Before the Inspection. The Client will inform
    the Surveyor of the agreed price for the Property
    and of any particular concerns (such as plans
    for extension) which he or she may have about
    the Property.
  4. Terms of payment. The Client agrees to pay the
    fee and any other charges agreed in writing.
  5. Cancellation. The Client will be entitled to cancel
    this contract by notifying the Surveyor's office at
    any time before the day of the Inspection. The
    Surveyor will be entitled not to proceed with the
    provision of the Service (and will so report
    promptly to the Client) if, after arriving at the
    Property, he or she concludes:
    1. That it is of a type of construction of which he
      or she has insufficient specialist knowledge
      to be able to provide the Service satisfactorily; or
    2. That it would be in the typical Client's best
      interests to be provided with a Building Survey,
      plus valuation, rather than the
      HOMEBUYER Service.
    In case of cancellation, the Surveyor will refund any
    money paid by the Client for the Service, except for
    expenses reasonably incurred. In the case of
    cancellation by the Surveyor, the reason will be
    explained to the Client.
  6. Liability. The Report provided is solely for the use
    of the Client and the Client's professional advisers,
    and no liability to anyone else is accepted. Should
    the Client not act upon specific, reasonable advice
    contained in the Report, no responsibility is
    accepted for the consequences.
  7. Complaints Handling Procedure - A copy of
    the firm's complaints handling procedure is
    available on request.